Terms and Conditions

DEFINITION OF TERMS

Heaven Labs s.r.o. with headquarters at Modletice 194, 251 01 Modletice, Czech Republic, IČO: 032 57 398, entered into the commercial register of the Municipal Court in Prague, Department C, File No. 229291, hereinafter referred to as the Seller.

The Customer is the Buyer, i.e. a Consumer or Enterprise (these terms are specified by law).

The Seller and the Consumer may hereinafter be referred to jointly as the Parties.

PRE-AGREEMENT DISCLOSURES

The Seller hereby discloses that:

1. The costs of remote communication shall not differ from the basic rate of communication (i.e. in case of internet and/or telephone connections, rates shall be in accordance with the terms of the Buyer’s service provider). The Seller shall not bill any additional fees; however, this shall not apply to contractual transport.
2. The purchase price must be paid before acceptance of performance of the Agreement by the Buyer.
3. In case of conclusion of an agreement whose subject is repeated performance, the Buyer is entitled to terminate this Agreement with immediate effect.
4. The prices of goods and services include VAT and are specified on the website of the Seller. The costs for delivery of goods differ according to the delivery method and transport provider selected.
5. The prices shown do not include any potential costs for customs clearance or duty (in case of orders outside the EU), or potential costs related to payment for goods (such as fees for payment by money order, wire transfer, etc.). The country's authorities may require a special permit, attestation or other official approval or may dispose of the goods at their discretion. The Seller is not responsible for any special approvals or for the disposition of the goods by the country's authority.
6. The Buyer has the legal right to withdraw from the contract within 14 days. The conditions, time period, and procedures for exercising this right are set out in Refund Policy.
   
7. In case of questions, comments, or complaints, the Buyer may contact the Seller by email at magic@drink-mana.com. Complaints may also be lodged with supervisory or state authorities.

OVERVIEW

This website is operated by Mana™ | United States. Throughout the site, the terms “we”, “us” and “our” refer to Mana™ | United States. Mana™ | United States offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Mana™ | United States, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Mana™ | United States and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at magic@drinkmana.com.


SECTION 21 - SUPER MANA PROGRAM – LOYALTY PROGRAM
(effective August 18, 2026)

The Super Mana Program is operated by Heaven Labs s.r.o. (“Mana”) and is governed by these terms and conditions (“Terms”). Unless otherwise stated in these Terms, Mana’s General Terms and Conditions apply. By joining the Super Mana Program (“Super Mana” or the “Program”), you agree to these Terms.

Termination of the Previous Rewards Program and Transition to the Super Mana Program

On August 18, 2026, the new Super Mana rewards program was launched on www.drinkmana.com. As of the same date, customers could no longer join the existing points program (the “Previous Program”) or earn additional points through it.

Existing members may use points earned through August 18, 2026, for 365 days following the termination of the Previous Program. Through their customer account, they may exchange these points for available rewards or discount codes in accordance with the rules of the Previous Program.

However, the ability to use any remaining points ends when a member joins the Super Mana Program. In this case:

• points from the Previous Program will not be transferred;
• all unused points will expire without compensation;
• the member’s starting balance in the Super Mana Program will be 0 Points;
• it will not be possible to return to the Previous Program or reinstate the previous membership.

The validity and conditions of use of discount codes issued under the Previous Program are governed by the conditions stated for each specific discount code.

The previous referral service was also terminated on August 18, 2026. All referral links created through that service became invalid on that date and can no longer be used.

The Super Mana Program includes the new Give $24. Get $24. referral program. Customers must join the Super Mana Program to participate in the referral program and create new referral links.

Membership

Super Mana is intended for individual consumers who are not acting for business purposes, are at least 18 years old at the time of registration, have a valid email address, and have created a customer account on www.drinkmana.com.

Membership is linked to this specific website. Points, rewards, and discount codes earned or issued on www.drinkmana.com may only be used on this website and cannot be transferred to any other regional Mana website.

Participation in the Program is voluntary. Membership and benefits under the Program are provided by Mana at its discretion. Mana may modify, limit, or terminate the Program at any time without compensation, including its rules, rewards, benefits, and eligibility requirements.

Mana may update these Terms at any time. Members will be notified by email of any material changes. By continuing to participate in the Program after the changes take effect, you agree to the revised Terms.

You may leave the Program at any time. The consequences of leaving the Program are described below in the “Leaving the Program” section.

Each person may have only one membership and may collect Points through only one customer account registered under one email address. Creating or using multiple accounts under different email addresses to obtain additional Points, rewards, or other benefits is prohibited.

Each member is responsible for all activity conducted through their account and for keeping their login credentials secure.

How to Join

To join the Program, you must have a valid email address and a Mana customer account. You may join the Program through the Super Mana section of your customer account or through the Super Mana page after logging in to www.drinkmana.com.

How to Earn Points

After joining the Program, you will earn points (“Points”) for purchases made through www.drinkmana.com. Points earned from a purchase are calculated based on the amount actually paid for the products after all discounts have been deducted. Shipping charges are not included in this amount. For every $1 so paid, 1 point is credited on a one-time order and 2 points on a subscription order.

If an order is canceled in full or in part, the corresponding Points will be deducted.

The current number of Points awarded for individual purchases and activities will be displayed in the customer account on the Account Overview page or, where applicable, during checkout on www.drinkmana.com.

Validity of Points

Points may be redeemed within 12 months from the date of the purchase for which they were awarded. Each new purchase extends the validity of all Points that are still valid at that time for an additional 12 months. 

Points have no cash value. They cannot be transferred, sold, or exchanged for cash.

Rewards and Redemption

Points may only be exchanged through the customer account for rewards or discount codes that are currently available. The current selection of rewards and discount codes is displayed in the Super Mana section.

Discount Codes

A discount code created in exchange for Points is valid for three months from the date it is created. If a customer applies a discount code obtained by redeeming Points to an order, no new Points will be awarded for that order.

A maximum of one discount code may be used per order, regardless of whether the order is a one-time purchase or a subscription, unless otherwise stated in the terms applicable to the specific discount code.

Discount codes cannot be combined with other discounts, transferred, sold, or exchanged for cash.

Communications

Joining the Super Mana Program does not automatically subscribe you to marketing communications. You may manage your marketing communication preferences separately. However, Mana may send you service-related messages concerning the operation of the Program, including information about Points, rewards, expiration dates, and changes to these Terms.

Personal information is processed in accordance with Mana’s Privacy Policy.

Leaving the Program

You may leave the Super Mana Program at any time through your customer account. When you leave the Program, all Points earned up to that time will expire immediately. Discount codes that have already been issued will remain valid until their stated expiration date. If you later rejoin the Program, previously expired or forfeited Points will not be reinstated.

Misuse of the Program

Any misuse of the Program is strictly prohibited.

Misuse includes, without limitation, purchasing products in large quantities or for resale, exploiting software errors or obvious inaccuracies, or engaging in any other conduct intended to improperly obtain Points, rewards, or other benefits. If the Program is misused, Mana may terminate the applicable membership without compensation.

Limitation of Liability

To the fullest extent permitted by applicable law, Mana will not be liable for any indirect, incidental, or consequential loss or damage arising out of or related to the Program.

THE REFERRAL PROGRAM. GIVE $24. GET $24.

The Give $24. Get $24. program (the “Referral Program”) allows existing Mana customers (“Referrers”) to recommend Mana products to new customers (“Referred Customers”). If the conditions below are met, both parties may receive a reward.

The Referral Program applies only to purchases made through www.drinkmana.com and will remain available until further notice.

Customer Eligibility

• The Referrer must be at least 18 years old and must have made at least one purchase through www.drinkmana.com within the previous 18 months.
• The Referred Customer must be at least 18 years old and must not have made any previous purchase through www.drinkmana.com. It must be a new customer who has not previously created a customer account.

How the Referral Program Works

The Referrer will receive a unique discount code or referral link that they may share with the Referred Customer.

If the Referred Customer uses the discount code or referral link for their first purchase through www.drinkmana.com, they will receive a $24 discount on that one-time purchase. Once the purchase has been successfully completed, the Referrer will receive 900 Points, which can be redeemed in the Super Mana Program for a discount. The Referrer will automatically be notified by email when the Points have been credited.

The discount code or referral link may only be used for a one-time purchase. A maximum of one discount code may be used per order.

Mana reserves the right to cancel an order or revoke a reward in the event of self-referral or if Mana suspects any other misuse of the Referral Program.

The Referrer’s address must not be the same as the Referred Customer’s address.

Reward Conditions

• The $24 discount for the Referred Customer may only be used on a one-time order. www.drinkmana.com has no free-shipping threshold. If a free-shipping threshold is later shown on the website, the merchandise value after the discount is applied must meet that threshold. The discount does not apply to shipping and cannot be used on subscriptions.
• Rewards cannot be combined with other offers, transferred, or exchanged for cash.
• The value of rewards and the conditions for receiving them may be changed at any time.
• A maximum of 5 rewards can be redeemed per calendar month.

Privacy

The processing of personal information is governed by Mana’s Privacy Policy.

When using the Referral Program, the Referrer must not enter any personal information belonging to the Referred Customer. Mana collects only the minimum amount of information necessary to track successful referrals. Participation in the Referral Program does not require consent to receive marketing communications.

General Provisions

Mana may modify these Terms or terminate the Referral Program at any time without compensation. Participation in the Referral Program constitutes acceptance of these Terms. Mana’s decisions regarding the Referral Program are final.

Operator of the Referral Program:
Heaven Labs s.r.o.
Modletice 194
251 01 Modletice
Czech Republic