Last updated: November 15th, 2023
Welcome to the web site and online service of Heaven Labs, Inc. (hereinafter referred to as Heaven Labs, Inc., Mana, we, our, or us).
THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Heaven Labs, Inc. may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last updated’ date at the top of this page. Your continued use of the Service after any such change constitutes your acceptance of the new Terms and Conditions. If you do not agree to any of these terms or any future Terms and Conditions, do not use or access (or continue to access) the Service.
Using Our Service
Who Can Use Our Service
You can use the Service only if you can form a binding contract with Heaven Labs, Inc., and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 18 is strictly prohibited and in violation of this Agreement. The Service is not available to any Users previously removed from the Service by Heaven Labs, Inc.
Your Mana account gives you access to the services and functionality that we may establish and maintain from time to time and at our sole discretion. We may maintain different types of accounts for different types of Users. If you open a Mana account on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting to the Service with a -party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
Your Responsibility for Your Account
You may never use another User’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify Heaven Labs, Inc. immediately of any breach of security or unauthorized use of your account. Heaven Labs, Inc. will not be liable for any losses caused by any unauthorized use of your account.
Your Choices About Your Account
You may control your User profile and how you interact with the Service by changing the settings on the personal settings page associated with your Mana account. By providing Heaven Labs, Inc. your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt-out or change your preferences on the personal settings page associated with your Mana account. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
Changes to Our Service
We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.
Your Interaction with Other Users
You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Heaven Labs, Inc. shall have no liability for your interactions with other Users, or for any User’s action or inaction.
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the Heaven Labs, Inc. servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.
Streaming and Displaying
Accessing the audiovisual content available on the Service for any purpose or in any manner other than Streaming is expressly prohibited. “Streaming” means a contemporaneous digital transmission of an audiovisual work via the Internet from the Service to a User’s device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the User.
Sweepstakes and Contests
From time to time, we may offer and/or co-sponsor contests, sweepstakes, raffles, promotions and games on the Service. Each of these activities may be governed by specific rules listed below. By participating in any such activities, you will become subject to those rules and we urge you to read any applicable rules. To the extent that the terms and conditions of such rules conflict with this Agreement, the terms and conditions of such rules shall control.
Interacting with the Service and User Content
Your User Content
Some areas of the Service allow Users to post content such as profile information, comments, questions, images, and other content or information. Any content or information a User submits, posts, displays, links to, or otherwise makes available on the Service is referred to as “User Content.” We claim no ownership rights over User Content created or provided by you. The User Content you create remains yours; however, by sharing User Content through the Service, you agree to allow others to view, edit, and/or share your User Content in accordance with your settings and this Agreement. Heaven Labs, Inc. has the right (but not the obligation) at its sole discretion to remove any User Content that is shared via the Service.
How We and Other Users Can Use Your User Content
By posting or otherwise making available any User Content on the Service, you hereby expressly grant, and you represent and warrant that you have all rights necessary to grant, to Heaven Labs, Inc. a royalty-free, sublicensable, transferable, perpetual, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Heaven Labs, Inc.’ (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each User of the Service a non-exclusive license to access your User Content through the Service, and to use, reproduce, modify, distribute, display and perform such User Content as permitted through the functionality of the Service and under this Agreement.
What Not to Post
You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, obscene, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (viii) contains any information or content that you know is not correct and current.
Respecting Others’ Rights
You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. To the extent that your User Content contains music, you hereby represent that you are the owner of all the copyright rights, including without limitation the performance, mechanical, and sound recordings rights, with respect to each and every musical composition (including lyrics) and sound recording contained in such User Content and have the power to grant the license granted below.
Definition of Intellectual Property
For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
User Content Representations and Warranties
In connection with your User Content, you affirm, represent and warrant the following: (i) you have the written consent of each and every identifiable natural person in the User Content to use such person’s name or likeness in the manner contemplated by the Service and this Agreement, and each such person has released you from any liability that may arise in relation to such use; (ii) your User Content and any use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third-party, including but not limited to any Intellectual Property Rights and privacy rights; (iii) Heaven Labs, Inc. may exercise the rights to your User Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise; and (iv) to the best of your knowledge, all your User Content and other information that you provide to us is truthful and accurate.
Your Conduct; Disclaimer
Heaven Labs, Inc. reserves the right, but is not obligated, to reject and/or remove any User Content that Heaven Labs, Inc. believes, in its sole discretion, violates these provisions. You understand that publishing your User Content on the Service is not a substitute for registering it with the U.S. Copyright Office, the Writer’s Guild of America, or any other domestic, national, or global rights organization. Heaven Labs, Inc. takes no responsibility and assumes no liability for any User Content that you or any other User or third-party posts or sends over the Service. You shall be solely responsible for your User Content and the consequences of posting or publishing it, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that Heaven Labs, Inc. shall not be liable for any damages you allege to incur as a result of User Content.
Heaven Labs, Inc. Content, Our License To You, and Feedback You May Provide
Heaven Labs, Inc. Content
Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (hereinafter referred to as Mana Content), and all Intellectual Property Rights related thereto, are the exclusive property of Heaven Labs, Inc. and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Mana Content. Use of the Mana Content for any purpose not expressly permitted by this Agreement is strictly prohibited.
Heaven Labs, Inc. License Grant
Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service for your personal, noncommercial use only and as permitted by the features of the Service. Heaven Labs, Inc. reserves all rights not expressly granted herein in the Service and the Mana Content (as defined below). Heaven Labs, Inc. may terminate this license at any time for any reason or no reason.
You may choose to or we may invite you to submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (hereinafter referred to as Feedback). By submitting any Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Heaven Labs, Inc. under any fiduciary or other obligation, and that we are free to use Feedback without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Heaven Labs, Inc. does not waive any rights to use similar or related ideas previously known to Heaven Labs, Inc., or developed by its employees, or obtained from sources other than you.
Purchases from Heaven Labs, Inc.
From time to time, Heaven Labs, Inc. may offer products for purchase through the Service (hereinafter referred to as Products). We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities or Products purchased per person, per household or per order. These restrictions may include orders placed by or under the same account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You must be 18 years of age or older to purchase any Products from Heaven Labs, Inc.
Prices for Products are subject to change without notice. All prices for Products are in US dollars, and are exclusive of any applicable local, state, or federal taxes. Shipping and handling fees, if any, will be reviewable prior to submitting your order.
All payments through the Service are processed using a third-party processor. You acknowledge that Heaven Labs, Inc. is not liable for any breaches of credit card or debit card security or privacy by such a third-party processor. You agree to pay all charges incurred by users of your credit card, debit card, or other method of payment.
Heaven Labs, Inc. will ship all Products purchased through the Service to the address specified in the shipping address section of the order form. Shipments will be made via standard ground service unless otherwise specified at the time of purchase. The time period from order to delivery will vary depending on location. You may have Products shipped only to addresses located within the United States.
Once an order has processed and shipped, it will be considered final sale and is not eligible for return/exchange. However, if you are unsatisfied with your purchase, we will do our best to make it right. Please keep in mind that we cannot accept responsibility for product that is used or tampered with after delivery. Any concern with a product of Heaven Labs, Inc. purchased from a third-party reseller or retailer must be handled directly with the reseller or retailer where the original purchase was made and is subject to the return/exchange policy of that company.
Please note these terms may not apply to Amazon orders.
30-Day Money-Back Guarantee
Heaven Labs, Inc. hereby stipulates the conditions for the return of goods under the 30-day money-back guarantee.
The specific conditions of withdrawal for each individual product are set out in the Products Annex of this Agreement.
- These terms and conditions apply only to natural persons who are not a business, and only to products covered by the 30-day money-back guarantee. Coverage by the guarantee may be indicated in the description of the product on our web site or at any point during the purchase process.
- You may return products covered by the 30-day money-back guarantee in exchange for a refund only in case the purchase was your first from our web site. You may exercise this right only three times during a 12 calendar month period, i.e. only for the first three purchases of any of the products, even if you made more first purchases during this period.
- You may return a product only in the amount specified in the Products Annex. In case your order was for a greater amount or more types of goods, you may not withdraw from the entire Agreement.
- You are obliged to notify us of the intent to return goods by email at firstname.lastname@example.org.
- If the return of a certain product requires photo documentation, the documentation must be attached to the notification referred to in point 4.
- Email messages must be sent from the email used to make the first purchase, and must include a valid order ID number.
- You do not need to state the reasons for the return. However, we would appreciate as much information as possible.
- Your intent to return must be announced by email or telephone no earlier than on the 1st calendar day and no later than on the 30th calendar day of receipt of the goods.
- You must return the goods as specified in the Products Annex to our address at your own expense.
- The goods must be returned to us no later than 7 days after you announce the intent to return them by email or telephone.
- Once received, we will inspect the returned goods and, if the conditions for the return of the individual products as described in the Products Annex have been met, will refund within 10 days of receipt of the returned goods the value of those goods.
- The amount will be refunded to the account used to make the purchase or, if the purchase was made by another means, to the account indicated by you via email.
- If we have a legitimate reason to suspect fraudulent or dishonest conduct on your part, or if such conduct clearly occurs, or if you violate any of the above rules, we may not refund the amount paid for the purchase or compensate you in any other way.
- We will not bear any risks associated with communication by electronic or other means. We reserve the right to change the terms or conditions of the 30-day money-back guarantee, including the length of the guarantee, or terminate the guarantee at any time without reason or compensation, with immediate effect as of the date of publication of the change on our web site.
Return policy subject to change without notice.
Heaven Labs, Inc. is committed to processing all orders as quickly as possible to ensure timely deliveries. Once your order has been acknowledged by our fulfillment center, it cannot be updated or modified including cancellation.
To request a change, please email email@example.com to speak with our Customer Care team. NOTE: the window to adjust an order is limited and accommodation cannot be guaranteed. We’ll do our best to assist you!
If you are an active subscriber, all edits or changes (including skips or cancellations) should be submitted no later than 11:59 PM (Pacific Time) 5 days prior to your next scheduled delivery so we can alert our fulfillment center.
We cannot guarantee cancellations requested after the cut-off date unfortunately. You will be responsible for all charges incurred for orders that have already been processed.
You understand that Products may contain materials that could be dangerous if handled improperly, and you acknowledge that Heaven Labs, Inc. is not liable for any personal injury or property damage arising from any misuse of any Products offered through the Service. You further acknowledge that Products may not be suitable for use by children, and you expressly assume sole liability for providing any individual under the age of 18 with access to any Products. You hereby agree not use Products for any illegal purpose and you assume all liability for any action you take for any action that is contrary to any law, rule, or regulation of any territory.
Mana Subscription Terms and Conditions
Heaven Labs, Inc. is pleased to offer a Subscription Program for its Mana Products. When you choose to enroll in a Subscription Program for any Mana product (hereinafter referred to as the Product or Products), the following Terms and Conditions apply:
You must have an account, a valid email address, and a credit card and/or debit card to participate in the Subscription Program.
Subscription Order Placement
When you place a Subscription Program order, Heaven Labs, Inc. will automatically place and ship that same order on the same day every subscription period (7 days, 30 days, etc.), or on the next business day if that day falls on a weekend, holiday, or a date that the following month does not have (example: 31st).
Subscription Order Amount
Your Subscription Program’s order's final total may vary due to changes in price, tax rates, Customs, duties fees, and/or shipping costs. Your order total will include:
- Sales tax, if applicable
- Shipping and handling costs
- Please note that any coupons will only be applied to your first month’s subscription.
Subscription Order Payment
The credit card you used to place your initial Subscription Program order will be charged until you cancel your Subscription Program order, or modify your credit card information. Subsequent orders will be charged the day the order is placed and forwarded to the warehouse for processing.
If your credit card is declined at the time of a Subscription Program order placement, your order will not be placed; you will be notified that your Subscription Program payment has failed and you will need to update your credit card information. Once your payment information is corrected, your Subscription Program order will be processed. To update your credit card information, you can go to your subscription dashboard, click “My profile,” then click “Payment card” next to the last four digits of your credit card information.
Credit Card and Debit Card payment will be the only valid payment types accepted for Subscription Program order payment. Store Credit, Gift Certificates, Checks, and PayPal will not be accepted.
The Products available for the Subscription Program are based on a current price. This means that item prices are not locked in and are subject to change.
Subscription Order Notifications
Confirmation emails will be sent before and after each Subscription order is processed and shipped.
Changing Subscription Orders
Subscription shipments will be of the same Product or Products ordered for the initial subscription shipment. You may change the Product or Products received as part of your Subscription at any time by logging into your account, going to your Subscription dashboard, and clicking "Your subscriptions.” You may also email us from the email address linked to your subscription account at firstname.lastname@example.org with your name and the desired Product or Products change. Pricing may change depending on the changes to the subscription order Product or Products.
Pausing Subscription Orders
If you find you have a surplus of Mana you can pause your subscription or reschedule your next delivery by logging into your account and going to your subscription dashboard. You can also email us at email@example.com from the email address linked to your subscription account with your name and a description of which Product or Products you’d like to pause and for how long.
Once the designated time has passed, your subscription will work like before.
Postponing your next shipment will affect how you are billed. Once you reach your selected postponement end date, your subscription will renew and bill on a monthly basis starting on that date, unless further changes are made.
Cancellation of Subscriptions
You may cancel your subscription to Products offered through the Subscription Program at any time. If there is an outstanding order associated with your subscription (meaning that an order has been acknowledged by our fulfillment center), the cancellation will go into effect once that order is processed and delivered by Heaven Labs, Inc.
To cancel a subscription, you may do so by:
- Logging into your online account and going to the “Your subscriptions” section of your subscription dashboard.
- Emailing us at firstname.lastname@example.org from the email address linked to your account. In your email you must include your name and what Product or Products you would like to cancel. Please note that response times may exceed 48 hours.
Formula Changes on Subscription Program Orders
Heaven Labs, Inc. is committed to constantly innovating its Mana Products and from time to time will update a Product’s or Products’ formula. In the event of such an update, your subscription orders will continue as before except that the Product or Products will be replaced with the new formula Product or Products. You will not be notified separately of this change before a subsequent subscription order is processed and shipped. The new formula Product or Products will continue on subsequent subscription orders unless you choose to remove this item from your subscription order.
Heaven Labs, Inc. cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
Since we respect artist and content owner rights, it is Heaven Labs, Inc.’ policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (hereinafter referred to as the DMCA). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please send an email to Heaven Labs, Inc.’ at email@example.com with “DMCA Notice” in the subject line. For your complaint to be valid under the DMCA, you must provide the following information in writing:
- An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and where it is located on the Service;
- Information reasonably sufficient to permit Heaven Labs, Inc. to contact you, such as your address, telephone number, and, e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
- A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES.
Please note that this procedure is exclusively for notifying Heaven Labs, Inc. and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with Heaven Labs, Inc.’ rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.
In accordance with the DMCA and other applicable law, Heaven Labs, Inc. has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. Heaven Labs, Inc. may also at its sole discretion limit access to the Service and/or terminate the accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Third-Party Links, Web Sites and Services
You agree to defend, indemnify and hold harmless Heaven Labs, Inc. and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any right of privacy, right of publicity or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) your User Content or any that is submitted via your account; or (vi) any other party’s access and use of the Service with your unique username, password, or other appropriate security code.
THE SERVICE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICE OR PRODUCTS IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND PRODUCTS ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, HEAVEN LABS, INC., ITS SUBSIDIARIES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE, OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SERVICE.
HEAVEN LABS, INC. DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A third-party THROUGH THE SERVICE OR ANY HYPERLINKED web site OR SERVICE, AND HEAVEN LABS, INC. WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
FEDERAL LAW, SOME STATES, PROVINCES AND OTHER JURISDICTIONS DO NOT ALLOW EXCLUSIONS AND LIMITATIONS OF CERTAIN IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEAVEN LABS, INC., ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE OR ANY PRODUCTS. UNDER NO CIRCUMSTANCES WILL HEAVEN LABS, INC. BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEAVEN LABS, INC. ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE OR PRODUCTS; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY third-party; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY third-party. IN NO EVENT SHALL HEAVEN LABS, INC., ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING ONE DOLLAR.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF HEAVEN LABS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
Heaven Labs, Inc. makes no representations that the Service is appropriate or available for use in locations other than the USA. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States.
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Heaven Labs, Inc. without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Application of the United Nations Convention on Contracts for the International Sale of Goods
The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
Class Action/Jury Trial Waiver
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND HEAVEN LABS, INC. ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
Heaven Labs, Inc. may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our web site, as determined by Heaven Labs, Inc. in our sole discretion. Heaven Labs, Inc. reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt-out of certain means of notification as described in this Agreement. Heaven Labs, Inc. is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
This Agreement, together with any amendments and any additional agreements you may enter into with Heaven Labs, Inc. in connection with the Service, shall constitute the entire agreement between you and Heaven Labs, Inc. concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Heaven Labs, Inc.’ failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
Please contact us at firstname.lastname@example.org with any questions regarding this Agreement.